In the traditional IT support model, it’s common to find yourself paying premium rates for technicians to put out the same fires over and over again. That’s expensive and inefficient. Thankfully, there’s a better way.
No hassles. No surprises. Just a consistent, predictable cost that’s easy to budget for.
Our always-on monitoring and alerting ensures everything stays running smoothly 24/7.
No more waiting for a fix and losing time. We resolve issues before they become big, expensive problems.
Unlike the Break/Fix model, we resolve issues as quickly as possible, find long-term solutions, and prevent problems in the first place.
Our team of top-notch experts is your team, there when you need us and treating your network like our own. Keeping things running smoothly.
Small businesses are big targets for cyber attacks. We use the latest technology and expertise to keep your network secure and monitor for issues.
Our system is designed to keep your computer running fast and optimize the efficiency of its use of the current hardware, which can extend the life of the system. However, in the event of a failure, or need to replace hardware, that would be an additional cost. In most cases, we can alert you to these hardware failures before they happen so you can plan to get it taken care of before it becomes a burden on your life or your business.
If you subscribe to our proactive maintenance plan, we will help you get things set up and ensure the maintenance package is working well for you – and help you get your antivirus installed if you choose to turn on that feature of our program. We will continually improve and proactively maintain the system from that point forward and will alert you of anything that requires your attention. If you do require assistance, we will gladly work with you remotely to resolve most issues, and you will be charged our normal rate in 15 minute increments.
We offer a managed antivirus solution that is state of the art, and will keep your computer safe. This comes with the package, but is optional – you can use your own antivirus if you prefer. In addition to that, by keeping your system up to date, clean of infections, and proactively maintained, it makes it just that much harder for malware and other cybersecurity concerns to pose a threat to your performance and productivity.
Simple! No contact, month-to-month or year-to-year service is available, and totally up to you. Cancel any time. That’s how confident we are that you’ll love this product!
Based in Hilo, Hawaii, Nu’u Computers is a leading provider of computer and network services island wide.